From the Field Marketing Blog

Smart Moves, Clear Plays, and Lessons Learned Along the Way

Susan Farrell Susan Farrell

Quick Wins vs. Lasting Growth: Striking the Right Balance

Running a small or midsize business (SMB) often feels like balancing on a tightrope. On one side, you’ve got the pressure to bring in revenue quickly — keeping cash flow steady and doors open. On the other, you know you should be investing in strategies that will carry your business forward in the long run.

So, which is more important — quick wins or lasting growth? The truth is, you need both. The real challenge lies in striking the right balance.

In this post, we’ll break down what quick wins and lasting growth look like in marketing, the dangers of leaning too heavily in either direction, and how you can find the “sweet spot” for your business.

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Susan Farrell Susan Farrell

Scalable Branding Gets Personal: Your Imagery, Voice & Brand Promise

Branding doesn’t stop with your logo and color palette—it’s just the beginning. In our previous article, Scalable Branding Starts Here: Master Your Logo and Color Palette, we laid the foundation for building a recognizable, professional brand identity. Now, it’s time to bring that brand to life through the elements that make it truly memorable: imagery, tone, keywords, consistency, and your brand promise.

In this post, we’ll break down these next-level branding components into simple, actionable steps designed for small and medium-sized businesses. Think of it as adding the personality, voice, and polish that makes your brand stand out from the crowd.

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Susan Farrell Susan Farrell

The 6 Things Your Website Must Be Doing to Drive Business Growth

Your website isn’t just a digital business card—it’s your hardest-working salesperson. Whether you’re a local business owner, solo entrepreneur, or growing team, your website needs to do more than just “look nice.” It should attract the right people, keep them engaged, and move them to take action.

If your site isn’t clearly working to support your goals, you’re likely leaving money—and momentum—on the table. Here are six essentials your website must be doing right now:

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Susan Farrell Susan Farrell

Numbers Don’t Lie: Using Data to Elevate Your Brand

Trust is everything when it comes to building a successful brand. When brands are vying for attention and consumer trust, it's not enough to simply tell consumers you're trustworthy—you need to prove it. That’s where data-backed proof points come in. By leveraging facts, figures, and examples to substantiate your claims, you can reinforce your brand’s credibility, build customer confidence, and establish authority in your industry.

This article explores how to harness the power of data to strengthen your branding strategy. We’ll cover why data-backed proof points are essential, the kinds of data you can use, and practical ways to present this information effectively.

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Susan Farrell Susan Farrell

How to Say No to Sales (and Offer Smarter Event Alternatives)

Marketing and sales are on the same team, working toward the same revenue goals—but that doesn’t mean they always see eye to eye. One common challenge? Sales requests to attend events that don’t align with the marketing strategy, plan, or budget.

Sales often comes to marketing with enthusiasm about an upcoming conference, convinced it will generate tons of leads. But as a marketer, you have to ask: Does this event actually drive revenue? Does it fit within our strategy? Do we have the budget?

So, how do you say no when an event isn’t the right fit—without damaging your relationship with sales? And what do you do if the request comes from leadership? Let’s break it down.

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SMB, B2B Susan Farrell SMB, B2B Susan Farrell

Why Your Business Needs a Strategic Messaging Document (And How It’s Like an NFL Stadium)

Clear and consistent messaging is the backbone of any successful brand. Without it, you risk confusing your audience, diluting your value, and losing opportunities to connect. This is where a strategic messaging document comes in—a guiding framework that ensures everyone in your organization communicates with purpose and clarity.

Think of it as your business’s “playbook.” Just as an NFL team relies on a cohesive strategy to dominate the field, your business needs a strategic messaging document to unify your voice, resonate with your audience, and drive results.

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SMB, B2B Susan Farrell SMB, B2B Susan Farrell

Scalable Branding Starts Here: Master Your Logo and Color Palette

If you’re ready to scale your brand, the foundation needs to be strong and intentional. It’s not just about designing a great logo or picking a few colors—it’s about creating a system that ensures your brand looks professional, consistent, and ready to grow.

Your logo and color palette are two of the most critical elements in building that foundation. They do more than make your business look good—they establish recognition, build trust, and set the tone for every interaction with your audience.

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SMB Susan Farrell SMB Susan Farrell

How to Create a Marketing Plan That Fits Your Budget

When it comes to marketing your small or medium-sized business (SMB), one of the biggest challenges is making a big impact with a small budget. But here’s the good news: you don’t need a Fortune 500 budget to build a marketing plan that drives results. All it takes is clear goals, smart prioritization, and a bit of creativity.

In this article, we’ll walk you through a step-by-step process to create a marketing plan that fits your budget and still delivers the results you need. Let’s dive in!

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Susan Farrell Susan Farrell

Beyond the Basics: SLAs That Strengthen Sales and Marketing Alignment

Even when sales and marketing are the best of friends, when revenue goals are not being met things often unravel. One of the most effective tools for ensuring consistent collaboration and accountability between these two teams is a Service Level Agreement (SLA). An SLA formalizes the commitments of both sales and marketing, creating a shared understanding of expectations and goals. Here’s how to create an SLA related to goals that works and fosters accountability.

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SMB, B2B Susan Farrell SMB, B2B Susan Farrell

Turning Your Target Audience Into Defined Personas

Imagine trying to market financial planning software without really understanding who you’re talking to. It’s like throwing darts blindfolded—you might hit the target, but it’s mostly luck. That’s why defining your audience as specific personas is a game-changer.

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Susan Farrell Susan Farrell

5 Steps to Maintaining a Healthy Contact Database for Targeted Campaigns

To create campaigns that truly resonate and drive results, it’s critical to have a solid foundation built on reliable data. A healthy and well-maintained contact database is one of the most powerful assets a marketer can leverage. Clean, up-to-date data allows you to effectively segment your audience, personalize your messaging, and ensure your marketing efforts are focused on the right people. Without it, even the most compelling campaigns can fall flat.

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Susan Farrell Susan Farrell

What Every Growing Business Should Know About SEO

If you’re running a growing business, chances are you’ve heard the term SEO thrown around. But what exactly is it, and why does it matter for your business? Search Engine Optimization (SEO) is the art and science of improving your website’s visibility in search engines like Google. In other words, it’s how your ideal customers find you when they’re searching for products or services online.

In this article, we’ll break down the key things every growing business should know about SEO—what it is, why it matters, and how to make it work for your business.

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SMB, B2B Susan Farrell SMB, B2B Susan Farrell

The Right Questions to Ask Sales for Smarter Campaign Planning

Effective marketing campaigns don’t happen in a vacuum. To drive results, marketing and sales must work in lockstep, aligning on target audiences, messaging, and engagement strategies. One of the best ways to ensure alignment? Ask the right questions.

By gathering insights from sales and operations, marketing teams can build campaigns that resonate with the right buyers, support sales efforts, and drive higher conversion rates. Here’s how to structure these conversations to create smarter, data-driven marketing campaigns.

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Susan Farrell Susan Farrell

Finding the Right Social Media Platforms for Your Business

Social media is a powerful tool for businesses, but not all platforms are created equal. With so many options—Facebook, Instagram, TikTok, LinkedIn, Twitter, Pinterest, and more—it can be overwhelming to decide where to focus your efforts. The key is to identify the platforms that align with your audience, your goals, and your content style.

Here’s a step-by-step guide to finding the right social media platforms for your business.

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B2B Susan Farrell B2B Susan Farrell

Streamlined Lead Prioritization: Ditch the Overwhelm, Keep the Results

Not every business has the same level of resources when it comes to lead prioritization. For small teams, a simple activity-based approach works best. As organizations grow, structured scoring models and automation enhance efficiency.

This guide walks through three levels of lead prioritization—whether you’re just getting started or optimizing a data-driven strategy.

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SMB, B2B Susan Farrell SMB, B2B Susan Farrell

Crafting Your Elevator Pitch: Talk About Your Business Like You Talk About Your Favorite Team

Imagine this: Someone asks you which NFL team you root for…or what’s your favorite coffee drink. Your response is immediate, passionate, and crystal clear.

"I'm a die-hard Philadelphia Eagles fan! They're the best in the league because of their relentless defense, passionate fan base, and never-give-up mentality, and I've been cheering for them since I was 8."

Now imagine someone asks, “What do you do?” Can you answer with that same clarity, energy, and confidence?

Your elevator pitch is your chance to talk about your business with the same enthusiasm you have for your favorite team, band, or show. It’s your opportunity to leave a lasting impression, whether you’re at a networking event, pitching to a client, or talking to someone in line at Starbucks.

Here’s how to craft a pitch that feels as natural and passionate as talking about your fandom.

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